General
At Spin Samurai, we are under a legal obligation as a data controller to handle the personal data of our players. This responsibility allows us to provide gaming participation opportunities and fulfill other services as required by gaming regulations. This Privacy Policy lays out the kinds of personal data we collect, our reasons for gathering this information, and our methods of using it. The website www.spinsamurai.com is owned and operated by Dama N.V., which is a corporation established under Curaçao's laws, with its registration number 152125 and address at Julianaplein 36, Willemstad, Curaçao. The casino's activities are licensed and regulated by Antillephone N.V. under the license number 8048/JAZ2020-013. For any privacy concerns, feel free to reach out to our appointed Data Protection Officer.
Information We Collect
We may request and handle personal information which includes, but is not limited to: details you provide when registering on our site, such as your name, birthday, email, and phone number; communication you have with us through various channels like emails, chats, and website forms; all account-related transactions, including those not directly on the Website; and access logs that capture data like traffic statistics, location details, and device information that gets recorded in our systems. Furthermore, any documentation we request could be used to confirm your identity, process financial transactions, or comply with anti-fraud legislation—like passport copies, payment receipts, bank documents, etc. Furthermore, we may organize customer feedback sessions or other evaluative measures.
How We Use Your Information
We process your Personal Information to ensure the delivery of our services. Specifically, we use your information for:
- Handling all your bets and account transactions, which encompasses processing payments made via credit cards or online methods.
- Delivering the gaming experiences and associated services that you have asked for through our Website.
- Offering customer support, including help with setting up and maintaining your account.
- Executing necessary identification verification processes.
Updating you about our marketing promotions as well as those from our trusted partners and affiliates—note that this is only if you've agreed to receive such correspondence. Compliance with legal standards is vital, involving adherence to anti-money laundering and counter-terrorist funding laws. Understanding client habits by conducting market research analyses and offering the option to opt out of surveys should you choose not to partake. Conducting studies of aggregated data and performing statistical reviews.